At CENTRE TECHNOLOGIES, I aligned technology strategy with client needs, answered escalated questions, and coordinated support efforts with the service team.
I learned how clients use IT and advised them on reducing risk, planning technology, and budgeting. I also worked with Solutions Architects and the Service Delivery team to develop solutions to client problems.
At TEXAS SYSTEMS GROUP, I translated client needs into implementation plans and supported Azure cloud migration strategy and infrastructure practices. I led the IT solution design for a free-standing emergency room, integrating infrastructure and security requirements for laboratory, radiology, and pharmacy environments.
Earlier, I managed technology operations at QUICKARROW, INC. and provided technical support at Dell, Inc. My work included technical training, systems maintenance, network performance, and support for new PC users.
