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Bryan Tisdale

@bryantisdale

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I guide enterprise cloud migrations and customer outcomes across complex Windows infrastructure.

United States

Message

I've led cloud migration assessments at Cloudamize (Cloudreach / Atos), managing approximately 120 mid-market and enterprise engagements and delivering more than 200 readiness and TCO assessments for AWS adoption and infrastructure modernization.

As the primary customer contact, I guided onboarding, installation, troubleshooting, and results delivery while managing up to 10 concurrent engagements. I also translated migration findings into recommendations for infrastructure engineers and executive stakeholders.

At Rackspace Technology, I served as technical advisor for strategic financial-services accounts representing more than $1M in annual managed-services revenue. I supported up to 800 Windows servers and built PowerShell automation and reporting solutions that improved operational efficiency and provisioning processes by about 60%.

My background spans enterprise Windows administration, incident management, compliance remediation, and customer success. I bring hands-on experience with AWS, Azure, GCP, Active Directory, SQL Server, VMware, Hyper-V, and technical reporting.

Experience

Work history, roles, and key accomplishments

Technical Account Manager

Cloudamize (Cloudreach / Atos)

Oct 2021 - May 2025 (3 years 7 months)

Managed approximately 120 cloud migration assessment engagements for mid-market and enterprise customers evaluating AWS adoption and infrastructure modernization initiatives. Delivered more than 200 cloud migration readiness and TCO assessments across environments ranging from 50 to 200+ physical and virtual servers.

Cloud Migration AWS TCO analysis Customer Engagement Stakeholder Management Executive Presentation Project Management Troubleshooting

Windows Enterprise Customer Success Engineer

Rackspace Technology

Jan 2018 - Oct 2021 (3 years 9 months)

Served as primary technical advisor for a strategic financial services customer representing more than $1M in annual managed services revenue across three enterprise accounts. Supported enterprise infrastructure consisting of up to 800 Windows servers, including Active Directory, SQL Server Availability Groups, IIS, and virtualization platforms.

Windows Server Active Directory SQL Server IIS PowerShell Automation Incident Management Customer Success QBR Runbook Development

Dedicated Windows Administrator III

Rackspace Technology

Oct 2015 - Jan 2018 (2 years 3 months)

Managed and maintained enterprise Windows infrastructure including Active Directory, Group Policy, DNS, DHCP, IIS, and SQL Server. Supported highly available SQL Server Availability Groups and virtualized server environments.

Windows Server Active Directory Group Policy DNS DHCP IIS SQL Server PowerShell Virtualization Compliance

Windows Systems Administrator I

Rackspace Technology

Oct 2013 - Oct 2015 (2 years)

Delivered Tier 1 and Tier 2 support for enterprise Windows environments via phone, ticketing, and remote support channels. Developed PowerShell scripts utilizing Rackspace APIs to automate reporting and infrastructure management.

Windows Server PowerShell Rackspace APIs Automation Monitoring Incident Response Troubleshooting

Computer Systems Operator I (NOC)

CHRISTUS Health

Jul 2012 - Oct 2013 (1 year 3 months)

Monitored enterprise infrastructure, network, and application operations in a 24x7 healthcare environment. Coordinated major incident communications and escalation activities during production outages.

Network Operations Incident Management Escalation Management Backup Administration EMC Networker

Desktop Support Technician

Medina Valley ISD

Feb 2009 - Jun 2012 (3 years 4 months)

Provided district-wide desktop and infrastructure support for faculty and staff. Administered Cisco CallManager and Unity Voicemail systems supporting 150+ IP phone users.

Desktop Support Cisco Call Manager Unity Voicemail IP Telephony