Lamartine Porcena

As a Microsoft FastTrack Customer Engagement Manager (CEM), I played a critical role in ensuring the successful adoption of Microsoft cloud solutions (such as Microsoft 365, Azure, and Dynamics 365) by enterprise customers in the European markets. This role focused on supporting and guiding customers through their cloud journey, from onboarding to full adoption, while ensuring they derive maximum

As Senior Systems Analyst, I was accountable for the smooth running of DiversiTech's computer systems and networks. Responsible for maintaining and developing network infrastructure in a complex environment supporting multi line of business applications including, but not limited to JDE, JDA and Salesforce. I leveraged my experience in Microsoft stack to plan & implement Microsoft 365 and Azure Cl

Responsible for deploying and administrating production and non-production systems for supporting cloud related products and services. Ensuring timely resolution for production issues and submitting RCA documentation. Collaborated with a team of Engineers in the maintenance and continuity support of all mission critical systems and ensuring a 99.9% uptime.

Oversee cloud infrastructure for managed services of Microsoft applications and mobile devices, and migration to Microsoft cloud services. Direct multiple, concurrent enterprise-level technology projects to drive aggressive timelines, quality, and customer requirements through implementation. Establish needs, define scope and deliverables, draft budget proposals, create timelines, meet milestones,

Oversaw functionality, system and software applications, hardware, unified communication administration, and security for southeastern U.S. district sales field offices. Supported network hardware and software; configured, maintained, and upgraded servers; monitored network performance and systems configuration to ensure data integrity, performed data backup and recovery processes, and set up logi

Completed a Master of Science in Healthcare Informatics, focusing on the application of information technology within the healthcare sector. Gained expertise in managing and analyzing healthcare data and systems.

Obtained a Bachelor of Science in Information Technology, covering fundamental concepts and practical skills in IT. Developed a strong foundation in various aspects of information technology.