Andrea Gray Cárdenas
@andreagraycrdenas
I grow revenue and streamline operations across fitness studios and luxury hospitality.
MexicoWhat I'm looking for
At Garza Blanca Sanctuary–TAFER Resorts, I support Food & Beverage leadership by managing calendars, calls, meetings, staff scheduling, and luxury-standard restaurant and event menus.
Previously, I managed operations at Urban Core–Alagree Studio and Club Pilates, where I drove a 10% month-over-month increase in revenue and memberships, optimized class schedules around attendance trends, trained staff, tracked KPIs, and resolved escalated client concerns. I bring client retention, team leadership, and organized backend operations to high-volume, service-focused environments.
Experience
Work history, roles, and key accomplishments
Administrative Assistant
GarzaBlanca Sanctuary - TAFER Resorts
Dec 2025 - Present (8 months)
Provided comprehensive administrative support to the Food & Beverage Assistant Manager, Director, and restaurant managers. Managed complex leadership calendars, screened high-volume phone calls, organized departmental meetings, assisted in scheduling weekly shifts, and formatted, updated, and printed restaurant and event menus.
Studio Manager
UrbanCore - Alagree Studio
Jan 2023 - May 2024 (1 year 4 months)
Drove business growth, achieving a 10% month-over-month increase in revenue and memberships. Strategically designed and optimized weekly class schedules by analyzing client attendance trends, maximizing studio capacity, and delivered premium customer service in a boutique fitness environment.
Studio Manager
Club Pilates Shiloh Springs
Sep 2019 - Jan 2023 (3 years 4 months)
Oversaw daily studio operations, including inventory management, client paperwork processing, and regional reporting. Spearheaded staff onboarding and continuous training, managed client relations by following up on feedback, and resolved escalated service issues to ensure customer satisfaction.
Education
Degrees, certifications, and relevant coursework
Collin College
Bachelor's Degree, International Business
2022 -
Pursued studies in International Business at Collin College, but did not complete the program.
Plano East Senior High School
High School Diploma, General Studies
2016 - 2020
Completed high school education at Plano East Senior High School in Plano, Texas.
Tech stack
Software and tools used professionally
Availability
Location
MexicoAuthorized to work in
Job categories
Skills
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