Monserrat Manzano - Operations & Project Coordinator | Executive Support to CEO - Sierra Forensic Group | Himalayas
Monserrat  ManzanoMM
Open to opportunities

Monserrat Manzano

@monserratmanzano

Operations and project coordinator with expertise in executive support.

Mexico

What I'm looking for

I seek a dynamic role that fosters growth, collaboration, and strategic impact.

I am an experienced Operations and Project Coordinator with a strong background in executive support and project management. Currently, I coordinate forensic and consulting projects for U.S.-based clients at Sierra Forensic Group, ensuring on-time and high-quality delivery. My role involves overseeing U.S. tax documentation, budget tracking, and internal compliance, while also monitoring project performance metrics and producing executive KPI reports.

Previously, I served as a Project Manager and Executive Operations Lead at UNIR SunScout, where I directed administrative, HR, and sales teams to support daily operations and company goals. I developed performance dashboards to aid C-level strategic decisions and improved onboarding processes, significantly reducing time-to-hire by 30%. My experience also includes managing hotel operations as a Front Desk Supervisor at Hilton Playa del Carmen, where I optimized occupancy and reconciled accounts.

Experience

Work history, roles, and key accomplishments

SG
Current

Operations & Project Coordinator | Executive Support to CEO

Sierra Forensic Group

Nov 2023 - Present (1 year 7 months)

Coordinated forensic and consulting projects for U.S.-based clients, ensuring on-time and high-quality delivery. Oversaw U.S. tax documentation, budget tracking, and internal compliance, and monitored project performance metrics to produce executive KPI reports. Served as a liaison among CEO, staff, clients, and vendors to streamline communications.

SU

Project Manager & Executive Operations Lead

SunScout

Aug 2022 - Present (2 years 10 months)

Directed administrative, HR, and sales teams to support daily operations and company goals. Led invoicing, payment tracking, payroll, and recruitment activities. Developed performance dashboards to aid C-level strategic decisions and improved onboarding and hiring processes, reducing time-to-hire by 30%.

Education

Degrees, certifications, and relevant coursework

UNIR logoUN

UNIR

Master of Business Administration (MBA), Strategic Management

Currently pursuing a Master of Business Administration with a specialization in Strategic Management. Focusing on advanced business strategies, leadership, and organizational development.

Benemerita Universidad Autonoma de Puebla (BUAP) logoB(

Benemerita Universidad Autonoma de Puebla (BUAP)

Bachelor’s in Tourism Business Administration, Tourism Business Administration

Completed a comprehensive program in Tourism Business Administration, focusing on the management and operational aspects of the tourism industry. Gained foundational knowledge in business principles applied to tourism.

Tech stack

Software and tools used professionally

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