AS
Open to opportunities

Anchal sharma

@anchalsharma1

Driven HR fresher with excellent organizational and leadership skills.

India

What I'm looking for

I am looking for a role that allows me to implement effective HR policies and foster a positive work environment.

I am a recent graduate with a strong foundation in human resources and customer service. My experience at Amazon Pay has equipped me with the skills to promote high customer satisfaction through effective communication and problem-solving. I thrive in environments where I can utilize my interpersonal skills to foster positive relationships.

With a commitment to creating a supportive workplace, I am eager to implement company policies that enhance employee morale. My educational background, combined with my hands-on experience, has prepared me to contribute effectively to any HR team. I am passionate about helping organizations develop a positive work culture.

Experience

Work history, roles, and key accomplishments

AP
Current

Virtual Customer Service

Amazon Pay

Provided high-quality customer service by resolving issues with knowledge and friendly service. Conducted video KYC to ensure excellent face-to-face customer interactions.

Education

Degrees, certifications, and relevant coursework

SI

Sunder Deep Group of Institutions

Bachelor's Degree, Graduation

2020 - 2023

Grade: 75

Completed graduation with a focus on higher education, achieving a score of 75%.

DS

Dolphin Public School

Intermediate Certificate, Intermediate

2018 - 2020

Grade: 70

Pursued intermediate education with a focus on advanced subjects, achieving a score of 70%.

US

Uday Public School

High School Diploma, High School

2014 - 2018

Grade: 60

Completed high school education with a focus on foundational subjects, achieving a score of 60%.

Tech stack

Software and tools used professionally

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Anchal sharma - Virtual Customer Service - Amazon Pay | Himalayas