Anupama Singh
@anupamasingh
Dynamic HRS Associate with expertise in customer service and payroll.
What I'm looking for
I am a dedicated HRS Associate with 1.6 years of experience at Amazon Development Centre Pvt. Ltd. My journey in human resources has been marked by a proven track record in customer service and issue resolution, where I have consistently demonstrated my ability to enhance customer relationships through effective communication and problem-solving skills.
During my tenure, I have honed my skills in using Kronos and CRM systems for accurate payroll and leave management. I take pride in my attention to detail, which has allowed me to resolve payroll discrepancies efficiently and ensure accurate compensation for employees. My commitment to quality assurance has not only improved operational processes but also contributed positively to the overall employee experience.
Experience
Work history, roles, and key accomplishments
HRS Associate
Amazon Development Centre India Pvt Ltd
Aug 2019 - Feb 2021 (1 year 6 months)
As an HRS Associate at Amazon, I audited payroll files, monitored employee timekeeping, resolved payroll discrepancies, and ensured accurate compensation for terminated employees. I handled projects related to KRONOS and maintained records for various types of leave, enhancing customer relationships through effective communication and problem-solving.
Education
Degrees, certifications, and relevant coursework
Sambhunath Institute of Engineering and Technology
B-Tech, Computer Science
2011 - 2015
Dalimss
Higher Secondary School, Higher Secondary
2009 - 2011
Symbiosis Institute of Management Studies
PGDBA, Human Resource
2022 -
Dalimss
Secondary School, Secondary School
2007 - 2009
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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