Anca Brodoceanu

Founded and launched a private recreation and entertainment venue for youth events, managing the business end-to-end from concept development to daily operations.

Managed a portfolio of 60 destinations comprising over 2,000 products across 3 online platforms. Defined product strategies and coordinated implementation of an in-house CMS platform, generating steady annual revenue growth of 15–18%.

Coordinated the sales team in Piatra Neamț, conducting training, evaluations, and feedback. Managed B2C enquiry distribution and monitored branch performance metrics, achieving a customer satisfaction score of 73%.

Managed a portfolio of approximately 200 B2C clients, handling the end-to-end commercial process. Coordinated logistics for individual and group travel, maintaining a client retention rate of approximately 60%.

Developed and managed a personal client portfolio, handling the full sales lifecycle from needs analysis to contract execution and annual policy renewals.

Processed service invoice payments and prepaid top-ups, performing daily cash reconciliation and preparing bank deposits. Managed and updated customer accounts in the internal system.

Coordinated daily store operations and led the sales team, conducting staff training, tracking KPIs, and achieving commercial targets. Managed inventory, goods receipt, primary accounting, and cash transactions.

Bachelor's degree in Economics with specialization in Management from Spiru Haret University of Bucharest, Faculty of Management.