Open to opportunities

Cristian Gusu

@cristiangusu

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Product-focused IT professional delivering compliant, user-centered digital products.

Romania

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What I'm looking for

I seek a product-focused role where I can lead cross-functional teams, drive compliant feature delivery, and grow in strategic product ownership.

I am an IT Product Owner and Business Analyst with hands-on experience delivering regulated digital products in gambling and cybersecurity industries. I focus on aligning technical delivery with business strategy while ensuring regulatory compliance across multiple markets.

Throughout my career I have owned product backlogs, led agile teams through scrum ceremonies, and collaborated with stakeholders and senior management to prioritize high-value features and manage risks.

I bring strong analytical experience from roles in fraud & risk, operations and automation, having designed detection tools, implemented RPA initiatives, and produced data-driven operational improvements.

I am a practical communicator and team leader who champions process standardization, clear acceptance criteria and quality assurance to deliver reliable, compliant products on time.

Experience

Work history, roles, and key accomplishments

Current

IT Product Owner

Current

Evoke PLC

Aug 2023 - Present (2 years 3 months)

Own the product backlog and drive delivery of regulated gambling platform features across multiple markets, ensuring compliance with global regulations and aligning stakeholders to strategic priorities.

Backlog Management Agile Scrum Regulatory Compliance Stakeholder Management UAT Risk Management Requirements Definition

IT Business Analyst

Heimdal Security

Aug 2022 - Aug 2023 (1 year)

Defined functional and technical requirements for cybersecurity product development, collaborated with product and engineering teams to deliver features and supported UAT to meet business objectives.

Requirement gathering Technical Documentation Agile UAT Progress Monitoring

Business Operation Analyst

Oracle

Jul 2021 - Aug 2022 (1 year 1 month)

Managed projects, documented business requirements and implemented process improvements including RPA initiatives to increase operational efficiency and ensure compliance across global operations.

Project Management Business Analysis RPA Process Improvement UAT Data Analysis SOPs Internal Audit

Fraud & Risk Analyst

Ezugi

Mar 2020 - Jul 2021 (1 year 4 months)

Designed risk models and security tools to detect fraudulent betting patterns, managed limits/currency strategy and automated reporting to protect game integrity and optimize revenue margins.

Fraud Detection Risk Analysis Data Extraction Security Tools UAT

Customer Service Representative

Ezugi

Jun 2019 - Mar 2020 (9 months)

Resolved incidents and coordinated cross-team communications to maintain game availability and compliance, while improving support processes and conducting game testing for releases.

Incident Management Customer Support Compliance Game Testing Process Optimization Monitoring

Table Game Dealer

Ezugi

Aug 2018 - Jun 2019 (10 months)

Presented live table games, engaged international players via chat, and managed gaming operations while developing multitasking, customer service and communication skills.

Live Game Presentation Customer Service Multitasking Communication Public Speaking

Education

Degrees, certifications, and relevant coursework

University Politehnica of Bucharest

Bachelor's degree, Electrical Engineering

2015 - 2019

Completed a Bachelor's degree in Electrical Engineering with a final project on IoT-based home security system automation incorporating fingerprint authentication, motion detection, smartphone integration and automatic door locking.