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Anastasia Mavric

@anastasiamavric

Customer Support Specialist with customer care experience at mydentist and client support experience across phone, email, and chat.

Serbia

Message

What I'm looking for

I'm seeking a remote customer support role where I can contribute excellent customer care, problem-solving abilities, and strong communication skills within a growing international company.

At mydentist, I responded to customer and patient enquiries by phone, email, and face to face, scheduled appointments, and maintained confidential records using digital systems.

At Bishopstoke Park, I managed client requests, schedules, and records across multiple locations. In my current role at Orchard Gardens Care Home, I communicate with residents, families, and healthcare professionals while maintaining accurate documentation. I'm seeking remote customer support work with a growing international company.

Experience

Work history, roles, and key accomplishments

Current

Care Assistant

Current

Orchard Gardens Care Home

Feb 2026 - Present (8 months)

Communicate professionally with residents, families, and healthcare professionals. Handle sensitive situations calmly while maintaining professionalism and empathy.

Communication Skills Empathy Record keeping Attention To Detail Multitasking Professionalism

Self-Employed Service Provider

RB Cleans

May 2025 - Aug 2025 (3 months)

Independently managed customer communication, scheduling, and service coordination. Built long-term client relationships through professionalism and reliability.

Client Communication Scheduling Service Coordination Customer Relationship Management Workload Management Quality Service

Client Support Assistant

Bishopstoke Park

Feb 2024 - Nov 2024 (9 months)

Delivered personalised support while maintaining professional and empathetic communication. Managed schedules, client requests, and records independently across multiple locations.

Client Relations Communication Skills Schedule Management Record keeping Adaptability Fast Paced Environment Documentation

Customer Service Assistant

Pets at Home

Jun 2023 - Sep 2023 (3 months)

Delivered excellent customer service within a busy retail environment. Managed appointments, customer interactions, and organised client records.

Customer Service Retail Appointment Management Customer Interaction Record keeping Teamwork Independence

Customer Service & Reception Assistant

Mydentist

Mar 2022 - Sep 2022 (6 months)

Responded to customer and patient enquiries through phone, email, and face-to-face communication. Scheduled appointments and managed daily administrative operations within a busy environment.