Uche Udeogu

I am a dedicated and detail-oriented Customer Care Agent with over four years of experience in delivering exceptional customer service. My proven track record in resolving customer inquiries and handling complaints has consistently ensured high levels of customer satisfaction. I thrive in fast-paced environments, adeptly managing high call volumes while providing clear and accurate information.

My strong communication skills, both verbal and written, enable me to build rapport with diverse customers. I am committed to continuous improvement and exceeding performance targets, always maintaining a positive attitude. My experience includes working as a call handler for the NHS, where I efficiently managed dental call inquiries and liaised with healthcare professionals.