Ana Paula Castrucci
@anapaulacastrucci
Highly motivated professional with expertise in customer operations and translation.
What I'm looking for
I am a highly motivated and versatile professional with a strong background in customer operations and translation. Currently, I work as a Customer Operations Specialist, where I manage and maintain customer platforms, utilizing tools such as Google Tag Manager and Google Analytics. My role demands excellent multitasking skills, and I pride myself on my ability to prioritize tasks efficiently while maintaining a keen attention to detail.
In addition to my primary role, I have experience as a freelancer in various capacities, including as a Localisation Specialist and Search Engine Evaluator. My freelance work has allowed me to expand my skill set, particularly in audiovisual content translation and evaluation of search engine queries. I hold a Master of Applied Linguistics and Language Acquisition, which complements my practical experience and enhances my understanding of language and communication.
Experience
Work history, roles, and key accomplishments
Localisation Specialist
Papercup
Apr 2024 - Present (1 year 3 months)
Freelance translator and dubber specializing in audiovisual content, ensuring accurate and engaging translations for diverse audiences.
Customer Operations Specialist
Engineer Access
Nov 2022 - Present (2 years 8 months)
Responsible for setting up and maintaining customer platforms, ensuring they are updated and functioning correctly. Utilizes Google Tag Manager and Google Analytics to enhance customer experience.
Search Engine Evaluator
TELUS International
Jan 2023 - May 2023 (4 months)
Evaluated search engine queries and ads to ensure relevance and quality based on user needs, contributing to improved search results.
Spanish Audiovisual Translation
Translation&Training
Dec 2021 - Mar 2022 (3 months)
Performed subtitling, proofreading, and editing of TV series and movies, ensuring high-quality audiovisual translations.
In-house Spanish Translator
Ushuaia Solutions
May 2022 - Jul 2022 (2 months)
Translated IT and programming courses as well as marketing texts into Spanish, ensuring clarity and accuracy in communication.
Assistant Project Manager
Transfective Language Solutions
Jul 2021 - Sep 2021 (2 months)
Assisted in project management by communicating with the Vendor Manager, sourcing translators, and overseeing the translation process.
Education
Degrees, certifications, and relevant coursework
National University of Rosario
Master of Applied Linguistics and Language Acquisition, Applied Linguistics and Language Acquisition
2023 - 2025
Saint Bartholomew's School
Interpretation Degree, Interpretation
2022 - 2022
IES 28 “Olga Cossetini”
Technical-scientific and literary Translation Degree, Translation
2019 - 2021
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Interested in hiring Ana Paula?
You can contact Ana Paula and 90k+ other talented remote workers on Himalayas.
Message Ana PaulaFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
