Yazmín Rumíe

Monitored and managed client communications across various channels, including phone, email, chat, and SMS. Handled veterinary appointment scheduling, adjustments, and provided detailed service information to clients.

Taught English online classes using the Google Meet application. Developed and delivered engaging lessons to students.

Completed training in anatomy, treatments, and drug terminology to prepare for medical interpretation. Provided simultaneous translation for patients requiring attention from English-speaking doctors via phone.

Maintained and coordinated the logistical aspects of clinical projects, providing overall support to functional leads. Supported the Project Lead to ensure contracted services and expectations were met in accordance with contracts and customer requirements.

Performed start-up and site activation activities according to applicable regulations, SOPs, and work instructions. Prepared and reviewed site regulatory documents for completeness and accuracy, ensuring maintenance of internal systems and tracking tools.

Provided central study support to project team members, management, and sponsors through coordination, review, and maintenance of project documentation. Maintained clinical tracking systems for regulatory documents and assisted in preparation and distribution for study progress.

Managed reception duties, including receiving visitors, calls, and deliveries in both English and Spanish. Handled ticketing, hotel, and car bookings via Concur, and uploaded invoices to the Paramount platform.

Worked as an intercompany professor for various companies and as a tenured professor at the Institute of the Holistic Learning System. Performed translations and acted as an interpreter, facilitating communication between international entities.

Worked as a sales representative and customer service assistant for Audiotel and Teleperformance. Administered chat services and provided customer support for internet issues related to Dell's software.

Completed a comprehensive program to become a Scientific and Technical Certified English Translator. Focused on developing expertise in technical and scientific translation.