Anand Karotia
@anandkarotia
Motivated professional with extensive experience in customer service.
RomaniaWhat I'm looking for
As a dedicated professional with a Bachelor of Arts from Elphinstone College, I have cultivated a strong foundation in customer service and retail operations. My career spans various roles, including Store Manager at EFFY Jewelry and Sales Associate on luxury cruise lines, where I honed my skills in operational efficiency and client satisfaction.
Throughout my journey, I have successfully managed daily store operations, led staff training programs, and delivered exceptional service to high-net-worth clients. My experience with luxury brands has equipped me with the expertise to handle high-value transactions while maintaining excellent customer relations. I am passionate about leveraging my organizational and administrative skills to contribute to a leading global organization.
Experience
Work history, roles, and key accomplishments
Store Manager
EFFY Jewelry
Jan 2023 - Present (2 years 6 months)
Managed daily store operations, inventory, and team performance. Delivered exceptional customer service to high-net-worth clients. Led staff training and development programs.
Sales Associate (Leather & Watches)
Holland America Line
Jan 2021 - Jul 2022 (1 year 6 months)
Delivered high-level service in retail operations onboard a luxury cruise liner. Handled inventory and logistics onboard luxury cruise ships.
Sales Associate
Starboard (LVMH Group)
Worked with luxury brands, ensuring premium customer service and meeting sales targets. Focused on delivering an exceptional shopping experience.
Sales Associate
EFFY Jewelry
Sep 2022 - Jan 2023 (4 months)
Supported daily store operations and assisted customers with purchases. Maintained visual merchandising standards and processed transactions.
Retail Executive
Nike (SSIPL)
Provided personalized service and assisted in daily retail tasks. Supported sales initiatives and maintained store presentation.
Sales Associate
Norwegian Cruise Line
Oct 2018 - Mar 2020 (1 year 5 months)
Managed high-value transactions and maintained excellent customer relations. Specialized in liquor, watches, and leather product sales.
Store Supervisor
Puma
Supervised store operations and trained staff to meet customer service standards. Ensured smooth daily functioning and customer satisfaction.
Brand Advocate
Puma
Advocated for the Puma brand, engaging customers and driving sales. Provided product information and assisted with purchasing decisions.
Education
Degrees, certifications, and relevant coursework
EMElphinstone College, University of Mumbai
Bachelor of Arts
Tech stack
Software and tools used professionally
Availability
Location
RomaniaAuthorized to work in
Job categories
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