Open to opportunities

Flavius Cretu

@flaviuscretu

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Dynamic sales professional with 7 years in luxury product sales.

Romania

Message

What I'm looking for

I am looking for a role that values customer experience and offers growth opportunities.

I am a dynamic sales professional with over 7 years of experience in luxury product sales, customer relationship management, and team leadership. My career has spanned both land and sea, where I have consistently exceeded sales targets and delivered premium guest experiences. I thrive in fast-paced environments and adapt my sales strategies to cater to diverse international clientele.

Currently, I work as a Hotel Receptionist at Domeniile Saftica Hotel in Bucharest, where I manage bookings, sales, and guest relations. My previous roles include being a Sales Agent on Cruise Ships and a Manager at Ristorante Trattoria Caprese, where I attracted new clients and organized events. My ability to provide high-quality customer service and my expertise in luxury product management have been key to my success in these roles.

Experience

Work history, roles, and key accomplishments

Current

Hotel Receptionist

Current

Domeniile Saftica Hotel

Nov 2024 - Present (8 months)

Managed bookings, sales, and guest relations, operating POS and booking.com systems. Delivered high-standard customer service under pressure.

Customer Service POS BitSoft Booking.Com Sales Guest Service

Sales Agent on Cruise Ships

Individuel Geneve

Apr 2024 - Present (1 year 3 months)

Provided high-quality demonstration experiences and sold luxury products in duty-free areas. Achieved sales targets and adapted techniques to diverse international clientele, enhancing overall guest satisfaction.

Sales International Sales

Manager/P.R.

Ristorante Trattoria Caprese

Jul 2022 - Present (3 years)

Attracted new clients and managed promotional offers for the restaurant. Organized events and handled public relations activities.

PR Event Planning Public Relations

Sales Agent

Obey Your Body Milano

Mar 2021 - Present (4 years 4 months)

Sold luxury products at Milano Malpensa airport duty-free. Promoted products and managed customer relationships effectively.

Advertising Luxury Product Sales Customer Relationship Management

HR Manager

PMP Recruitment

Feb 2017 - Present (8 years 5 months)

Recruited and managed staff for large teams, organizing interviews and inductions. Maintained KPIs and motivated teams with strategic bonuses and transparent evaluation.

Team Management Recruitment HR Management Staffing

Community Activator

IQOS PROJECT - PHILIP MORRIS INTERNATIONAL

May 2016 - Present (9 years 2 months)

Implemented the project in contracted locations and trained staff to present products to clients. Built relationships with corporate, fashion, and media contacts, meeting sales targets and expanding customer communities.

Project Management Project Planning Brand Management Sales Targets Community Building

International Buyer

VEO WORLDWIDE FINANCES SRL

Oct 2014 - Present (10 years 9 months)

Prospected Italian clients to supply a French retail chain. Managed and developed collaborator portfolios.

CRM Market Research

Tourism Agent / Public Speaker

BONUS FLY S.R.L.

May 2014 - Present (11 years 2 months)

Identified strategic locations in Mamaia resort and presented holiday packages to groups of 20 to 30 people. Managed sales and public speaking for tourism packages.

Sales Management Public Speaking Travel Management Presentation Skills

B2B Credit Sales Advisor

PATRIA CREDIT IFN SA

Oct 2011 - Present (13 years 9 months)

Prospected SMEs for financing solutions. Developed client portfolios and adapted offers to meet their needs.

BTL Communication Client Portfolio Development Financing SME

Education

Degrees, certifications, and relevant coursework

Faculty of Machine Construction and Industrial Management

Bachelor's degree, Engineering Economics in Mechanics

Completed a Bachelor's degree in Engineering Economics in Mechanics. Focused on the economic aspects of mechanical engineering and industrial management.

AL. I. CUZA

High School Diploma, Mathematics - Informatics

Graduated from high school with a specialization in Mathematics - Informatics. Developed foundational skills in mathematical concepts and computer science principles.