Adelina Elena Marin
@adelinaelenamarin
Customer-focused retail and customer service professional fluent in Romanian and English.
What I'm looking for
I am a customer-focused retail and customer service professional with hands-on experience at H&M, E-Value International (Telekom) and Fressnapf in Pitești. I consistently delivered excellent service, handled transactions, resolved customer issues, and maintained organized, visually appealing store environments.
I have strong communication and interpersonal skills, proven sales experience, and familiarity with CRM systems and Microsoft Office. I speak Romanian natively and have high-level English and intermediate Spanish ability.
I am adaptable, punctual, detail-oriented and capable of managing multiple tasks and meeting deadlines; I seek roles where I can continue building customer relations, sales performance and operational reliability.
Experience
Work history, roles, and key accomplishments
Sales Assistant
Fressnapf
May 2024 - Jan 2025 (8 months)
Advised customers on products, managed stock receipt and arrangement, processed payments, and maintained store cleanliness and organization to support operations.
Customer Service Representative
E-Value International (Telekom)
Jun 2023 - May 2024 (11 months)
Answered customer calls, resolved issues and recorded interactions in CRM while promoting company products and maintaining store organization to improve customer experience.
Sales Assistant
H&M
Apr 2022 - May 2023 (1 year 1 month)
Assisted customers with product selection and sizing, processed transactions and returns, and maintained visual merchandising and store organization to support sales and customer satisfaction.
Education
Degrees, certifications, and relevant coursework
Ion Cantacuzino Theoretical High School
High School Diploma, Secondary Education
2018 - 2022
Activities and societies: Volunteering: national strategy projects, StepUp Learning Academy (Greening the City), activities in orphanages/foster care (June–Aug 2021)
Completed secondary education at Ion Cantacuzino Theoretical High School in Pitești, focusing on general academic curriculum and participating in school volunteering projects.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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