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Adelina Elena Marin

@adelinaelenamarin

Customer-focused retail and customer service professional fluent in Romanian and English.

Romania
Message

What I'm looking for

I am looking for customer-facing retail or support roles in a collaborative, customer-focused team where I can grow sales skills, use CRM and improve operational reliability.

I am a customer-focused retail and customer service professional with hands-on experience at H&M, E-Value International (Telekom) and Fressnapf in Pitești. I consistently delivered excellent service, handled transactions, resolved customer issues, and maintained organized, visually appealing store environments.

I have strong communication and interpersonal skills, proven sales experience, and familiarity with CRM systems and Microsoft Office. I speak Romanian natively and have high-level English and intermediate Spanish ability.

I am adaptable, punctual, detail-oriented and capable of managing multiple tasks and meeting deadlines; I seek roles where I can continue building customer relations, sales performance and operational reliability.

Experience

Work history, roles, and key accomplishments

ET

Customer Service Representative

E-Value International (Telekom)

Jun 2023 - May 2024 (11 months)

Answered customer calls, resolved issues and recorded interactions in CRM while promoting company products and maintaining store organization to improve customer experience.

Education

Degrees, certifications, and relevant coursework

IS

Ion Cantacuzino Theoretical High School

High School Diploma, Secondary Education

2018 - 2022

Activities and societies: Volunteering: national strategy projects, StepUp Learning Academy (Greening the City), activities in orphanages/foster care (June–Aug 2021)

Completed secondary education at Ion Cantacuzino Theoretical High School in Pitești, focusing on general academic curriculum and participating in school volunteering projects.

Tech stack

Software and tools used professionally

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Adelina Elena Marin - Sales Assistant - Fressnapf | Himalayas