Looking for a job

Ana Francisco

@anafrancisco1

I support HR operations, recruitment, onboarding, payroll coordination, and scheduling for multi-location hospitality teams.

United States

Message

What I'm looking for

I'm looking to continue supporting HR and office operations, with opportunities to manage recruitment, onboarding, employee relations, payroll coordination, scheduling, and hospitality teams.

At TLC Hospitality, I support HR operations for more than 300 employees across multiple hotel locations throughout New York.

I manage recruitment, preliminary interviews, onboarding documentation, Homebase setup, training follow-up, and employee inquiries on payroll, scheduling, policies, leave, and workplace concerns.

I maintain confidential personnel records and coordinate timesheet corrections, payroll updates, vacation requests, disability documentation, workers' compensation cases, staffing coverage, uniforms, and office supplies.

My background also includes front-desk hospitality, administrative support, customer service, and community outreach. I communicate fluently in English and Spanish and bring organized, responsive support to employees, guests, and management.

Experience

Work history, roles, and key accomplishments

Current

Office Manager & Human Resources

Current

TLC Hospitality, LLC

Feb 2026 - Present (8 months)

Support HR operations for more than 300 employees across multiple hotel locations, managing recruitment, onboarding, payroll support, scheduling, and employee relations.

Recruitment Onboarding Employee Relations Payroll Scheduling Homebase Workers’ Compensation HR Administration

Front Desk Receptionist

TLC Hospitality, LLC

Oct 2024 - Jan 2026 (1 year 3 months)

Provided front desk and administrative support in a hospitality environment, assisting guests and employees with daily requests and front desk operations.

Customer Service Front Desk Operations Communication Skills Translation

Assistant Manager / Administrative Assistant

Pack Ship N Go / J. Laboy Tax Solutions Inc.

Jan 2024 - Oct 2024 (9 months)

Managed filing, data entry, phone communication, appointment scheduling, and daily administrative tasks, while maintaining mailboxes and balancing cash registers.

Data Entry Customer Service Administrative Support Cash Handling