Ana-Fa'Onelua Rabici
@ana-faoneluarabici
Customer-focused sales and networking professional pursuing cybersecurity expertise.
FijiWhat I'm looking for
I am a motivated customer-service and sales professional with proven success across phone, chat, and email channels, recognised as a Top Agent for sales performance and customer satisfaction. I combine strong communication and problem-solving skills with practical technical knowledge gained through Cisco Networking Academy training and ongoing studies toward a Diploma in Advanced Networking.
I deliver measurable results in sales, CRM accuracy, and team collaboration while building deeper expertise in networking, LAN/WAN concepts, system administration (Windows/Linux), and cybersecurity fundamentals. I seek roles where I can apply hands-on technical skills alongside customer-facing responsibilities to improve service outcomes and grow into advanced networking or cybersecurity positions.
Experience
Work history, roles, and key accomplishments
Sales Consultant
Packleader Pacific
Jan 2023 - Present (2 years 10 months)
Deliver customer service and sales support via inbound/outbound calls, live chat, and email; consistently exceed sales targets and quality benchmarks while maintaining CRM records and compliance.
Education
Degrees, certifications, and relevant coursework
FUFiji National University
Diploma in Advanced Networking, Advanced Networking
Pursuing a Diploma in Advanced Networking to strengthen technical expertise in networking and related technologies.
Yat Sen Secondary School
High School Certificate, Secondary Education
Attended secondary education at Yat Sen Secondary School, completing studies in 2019.
Suva Grammar School
High School Certificate, Secondary Education
2015 - 2017
Completed secondary schooling at Suva Grammar School from 2015 to 2017.
CACisco Networking Academy
Certificate of Completion, Cybersecurity
Completed a Certificate of Completion in Cybersecurity covering fundamentals of network security through the Cisco Networking Academy.
Nukuloa College
High School Certificate, Secondary Education
Completed studies at Nukuloa College, finishing in 2018.
St John Bosco Primary School
Primary School Completion, Primary Education
2007 - 2014
Attended primary education at St John Bosco Primary School from 2007 to 2014.
Tech stack
Software and tools used professionally
Availability
Location
FijiAuthorized to work in
Job categories
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