Osea Kaloumaira

I am a dedicated customer service professional with a strong background in technical support and a passion for delivering exceptional service. My experience spans various roles, including customer service at a prestigious 5-star island resort and in a fast-paced call center environment. These experiences have equipped me with the skills to resolve issues efficiently while maintaining a positive and empathetic demeanor.

My technical certifications from Coursera, Cisco, and Google have further enhanced my ability to troubleshoot IT, electronics, and GPS-based systems. I thrive in dynamic environments where collaboration is key, and I am eager to merge my customer service expertise with my technical aptitude to contribute to your team. I believe that my organized and forward-thinking approach will allow me to manage multiple tasks seamlessly while anticipating customer needs and exceeding their expectations.