Angelina Low
@angelinalow
Customer sales and service representative skilled in social media and customer problem-solving.
What I'm looking for
I am a dedicated customer sales and service representative with over three years' experience at Swiss International Airlines and additional roles in local customer-facing services. I focus on resolving complex issues professionally while maintaining strong customer relationships.
I manage social media platforms including Instagram, Twitter, and Facebook to ensure a positive brand presence and timely customer engagement. I handle incoming emails, provide product and service information, process orders, and resolve inquiries efficiently.
My background includes coordinating a local business directory and part-time customer service roles where I developed strong problem-solving, communication, and organizational skills. I maintain a customer-first approach to enhance satisfaction and loyalty.
I am currently pursuing a Diploma in Customs and bring teamwork, leadership, and technical proficiency to roles that require high-pressure performance and excellent interpersonal abilities.
Experience
Work history, roles, and key accomplishments
Customer Sales Representative
Swiss International Airlines
Managed customer interactions and resolved complex issues across channels, maintaining high service standards and a strong online brand presence over three years.
Customer Service Representative
Info Fiji
Jan 2017 - Dec 2018 (1 year 11 months)
Provided accurate directory information, maintained listings, and resolved customer inquiries to ensure a seamless user experience.
Education
Degrees, certifications, and relevant coursework
Fiji National University
Diploma in Customs, Customs
Enrolled in a Diploma in Customs program at Fiji National University (current).
Holy Cross College
Year 13, Secondary Education
Completed Year 13 studies at Holy Cross College in 2017.
Saint John’s College
Year 12, Secondary Education
Completed Year 12 studies at Saint John’s College in 2016.
D.A.V Girls College
Year 9 - Year 11, Secondary Education
2013 - 2015
Completed Year 9 through Year 11 studies at D.A.V Girls College from 2013 to 2015.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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