Open to opportunities

Natasha Rigamoto

@natasharigamoto

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Motivated professional with diverse experience in customer service and coordination.

Fiji

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What I'm looking for

I am looking for a role that values teamwork, offers growth opportunities, and allows me to utilize my customer service skills.

I am a motivated individual with a diverse background in customer service, coordination, and compliance. My experience as a Cabin Crew member at Fiji Link, where I delivered exceptional service and ensured passenger safety, has honed my ability to thrive in fast-paced environments. I take pride in practicing Fijian values of friendliness and hospitality, which I believe are essential in creating memorable experiences for customers.

In my role as an Area Coordinator for the Fiji Bureau of Statistics, I trained a team of 30 personnel, ensuring data integrity and confidentiality during the census process. My commitment to quality control and operational responsibility has equipped me with strong leadership and problem-solving skills. I am also well-versed in handling sensitive data, which contributes to smooth and compliant processing workflows.

Experience

Work history, roles, and key accomplishments

Cabin Crew

Fiji Link, Fiji Airways

Jun 2019 - Mar 2023 (3 years 9 months)

Delivered exceptional onboard service ensuring customer safety, comfort, and satisfaction. Engaged with passengers to enhance flight experience while adhering to safety protocols. Collaborated with crew and ground staff for efficient operations and compliance.

Customer Service Communication Team Collaboration Problem Solving Documentation Management

Area Coordinator

Fiji Bureau of Statistics

Feb 2017 - Dec 2017 (10 months)

Trained and managed field staff for census operations, ensuring data confidentiality and integrity. Implemented quality control measures and monitored progress, providing reports and recommendations for future censuses.

Training Data Integrity Quality Control Team Leadership Problem Solving Communication Confidentiality Operational Management

Health Insurance Agent

Packleader Pacific

Jul 2016 - Jan 2017 (6 months)

Provided accurate health insurance information and support to customers. Engaged with clients through phone and email to enhance service access and customer satisfaction.

Customer Support Communication Problem Solving Client Engagement Documentation Management Confidentiality Access Compliance

Education

Degrees, certifications, and relevant coursework

University of the South Pacific

Bachelor of Commerce, Accounting

2012 -

Currently pursuing a Bachelor of Commerce in Accounting with a minor in Management. The program focuses on financial principles, management strategies, and accounting practices.