Nitul Shankar

Architected and launched enterprise solutions including Managed WiFi, Cloud PaBX, and NetSafe, Fiji's first network-native security solution. Implemented Salesforce CPQ, reducing quotation turnaround by 90% and achieving 100% pricing accuracy.

Managed Mitel PBX infrastructure ensuring 99.98% uptime for Australian enterprise voice and data systems. Reduced ticket resolution time by 37% and maintained 95%+ customer satisfaction.

Developed multi-brand web portfolio for 5+ business ventures and architected standardized development environment. Implemented Zoho CRM and engineered high-performance HTML campaigns achieving 28% average open rate.

Pioneered market entry of NitroBots.ai by architecting front-end application using Vue.js and Node.js. Managed sprint-based workflows and integrated marketing technology stacks including Salesforce Pardot and Google Tag Manager.

Contributed to Fiji's first e-ticketing initiative (Vodafone's E-Transport Project) as part of the deployment team, executing hardware integration, software upgrades, and field installations.

Supported faculty technology operations as a member of the FSTE technology team, performing data record-keeping, report generation, OS installations, and software updates.

Grade: GPA: 4.25

Activities and societies: Research papers on cloud services, AI in enterprise systems, WiFi technology for SMEs, and big data in SMEs.

Postgraduate Diploma in Information Technology (PGDIS) awarded in 2023 with a GPA of 4.25.

Completed AWS Fundamentals of Generative AI.

Completed AWS Essentials of Prompt Engineering.

Completed AI Fluency – Framework & Foundations.

Completed AWS Security, Compliance, and Governance for AI Solutions.

Completed AWS Big Data Fundamentals.

Completed the Accenture North America Strategy Consulting Program.

Completed the ADBI Introduction to E-commerce course.

Completed the ADBI Rights and Obligations in E-commerce course.

Completed the ADBI Cybersecurity course.

Grade: GPA: 3.13

Masters in International Relations (MAIRD) awarded in 2025 with a GPA of 3.13.

Completed AI Fluency – AI Capability & Limitations.

Completed AI Fluency for Small Businesses.

Completed Cyber Security Management course.

Completed CISCO Certified Network Associate v7: Bridging course.

Completed CISCO Junior Cybersecurity Analyst course.

Completed CISCO NDG Linux Unhatched course.

Completed CISCO Networking Essentials course.

Completed CISCO Network Technician course.

Completed CISCO Get Connected course.

Completed CISCO Introduction to IoT (Internet of Things) course.

Completed Six Sigma White Belt certification.

Completed Fortinet NSE 1 – The Threat Landscape.

Completed Fortinet NSE 2 – The Evolution of Cybersecurity.

Completed AI for Business Professionals course.

Completed Critical Thinking in the AI Era course.

Completed Digital Marketing certification.

Completed Social Media Marketing certification.

Completed Digital Business Services Program.

Completed ISO/IEC 27001:2022 Lead Auditor certification.

Completed Certificate of Leadership Training.

Completed PCAP - Programming Essentials in Python.

Completed Project Management Essentials certification.

Completed Cybersecurity course.

Grade: GPA: 3.40

Activities and societies: Gold Medal Recipient; Award for 'Outstanding student in postgraduate Diploma in International Relations' under the Justice Davendra Pathik School of Law.

Postgraduate Diploma in International Relations (PGDIR) awarded in 2024 with a GPA of 3.40 and the Gold Medal for outstanding student performance.

Completed Wordpress Advanced course.

Completed Shopify course.

Undergraduate Bachelor of Science with double major in Computing Science and Information Systems, awarded in 2018.

Completed Certified Technical Sales Professional certification.

Completed AWS Cloud Practitioner Essentials.