Ammouna Hammoud
@ammounahammoud
Healthcare professional with 10+ years in pharmaceutical sales, medical assistance, and patient-focused administration.
United StatesWhat I'm looking for
I am an accomplished healthcare professional with over a decade of experience in pharmaceutical sales, medical assistance, and administrative support, skilled at building strong relationships with healthcare providers and managing patient interactions. I bring international training experience from Spain and France, fluency in Arabic, and a proven ability to deliver accurate medical information while ensuring regulatory compliance.
Highly organized and detail-oriented, I excel at scheduling, office operations, and supporting clinical teams using tools like Microsoft Office, Zoom, and Meditech. I combine technical proficiency with strong customer service and presentation skills to coordinate patient care, support sales strategies, and improve the overall patient experience.
Experience
Work history, roles, and key accomplishments
AMProvide multi-channel customer support handling inquiries, orders, and account issues while maintaining high satisfaction and accurate documentation using internal systems.
Medical Representative
Pharma Group
Jan 2015 - Jan 2024 (9 years)
Promoted pharmaceutical products to physicians and healthcare providers, conducted product education and presentations, and built professional relationships to drive adoption; attended international trainings in Spain and France.
Administrative Assistant
Pharma Group
Jan 2009 - Jan 2014 (5 years)
Managed calendars, appointments, office operations, inventory and basic financial planning; prepared documents and maintained filing systems to support clinical and sales teams.
Education
Degrees, certifications, and relevant coursework
LULebanese University
Bachelor of Arts, English Literature
Completed a Bachelor of Arts in English Literature at the Lebanese University, focusing on literature and language studies.
Faculty of Public Health (Lebanon)
Medical and Social Assistance
2001 - 2005
Completed studies in Medical and Social Assistance with coursework related to public health and medical support services.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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