Open to opportunities

Reilley Carson

@reilleycarson

Message

I’m a Medical Assistant who improves patient care, compliance, and practice operations.

United States

Message

What I'm looking for

I’m looking for a medical role where I can leverage my clinical accuracy and compassion to support compliance and practice operations—while continuing to grow through leadership, efficient workflows, and strong patient communication.

I’m a detail-oriented, compassionate healthcare professional with a strong clinical background, focused on optimizing practice operations across clinical and administrative functions. I bring a proven commitment to accuracy, compliance, and delivering exceptional patient experiences through strong organizational and communication skills.

In my roles as a Medical Assistant and Clinical Manager, I’ve triaged patients for providers, responded to patient concerns, and supported efficient care through accurate chart documentation and coding. I’ve also handled ICD-10/CPT, prior authorizations, Telephone Encounters, vaccine inventory management, and worked closely with medical device and pharmaceutical sales reps.

I also support revenue cycle workflows by writing and implementing standard operating procedures, refining processes to improve documentation and scheduling, and ensuring proper application of Scribe America billing and coding guidelines. I’ve helped coordinate patient intake and EMR efforts using tools like Phreesia and athenaNet, and I’m certified in CPR/BLS as well as coding-focused training.

Experience

Work history, roles, and key accomplishments

Current

Sales Lead Representative

Current

Republic National Distribution Company

Sep 2025 - Present (9 months)

Served existing customers within an assigned territory, educating them on appropriate products and visiting accounts to maximize revenue. Assisted the sales team in increasing revenue by 5% monthly and supported accurate, compliant operations using ICD-10/CPT codes.

Territory Management Sales Customer Education Account Management ICD 10 Coding Revenue Optimization Medical Terminology & Compliance

Sales Support Representative

eClinicalWorks

Nov 2024 - Sep 2025 (10 months)

Provided sales support through an office practicum, supporting practice operations and customer-facing activities. Contributed to accurate documentation and effective communication to help clients and internal teams run efficiently.

Sales Support Office Administration Customer Support Practice Operations Documentation Collaboration Communication Medical Terminology Organizational Skills & Compliance

Medical Assistant

Alliance Spine And Pain Centers

May 2023 - Nov 2024 (1 year 6 months)

Triaged patients for providers, responded to patient concerns, and managed patient phone calls via telephone encounters. Completed chart documentation and coding and supported prior authorizations for medications and procedures.

Triage Medical Assisting Medical Records Medical Coding Prior Authorizations Chart Documentation Patient Communication Clinical Compliance

Clinical Manager

Pediatric Center For Wellness

Jun 2021 - May 2023 (1 year 11 months)

Led clinical operations by managing vaccine inventory, writing and implementing SOPs, and refining processes for documentation and scheduling. Supported revenue cycle workflows by coordinating insurance verification, referrals, and prior authorizations, and co-led EMR implementation (athenaNet) and patient intake setup (Phreesia).

Clinical Leadership SOP Development Revenue Cycle Management Insurance Verification Referral Coordination Prior Authorizations EMR Implementations