Amit Sanyal
@amitsanyal
Customer Success & Business Development Manager at Harley Body Clinic who grew revenue 20% and customer satisfaction 30%.
IndiaWhat I'm looking for
At Harley Body Clinic, I grew revenue 20%, improved customer satisfaction 30%, and lifted retention 25% through proactive client relationships, consultative upselling, and fast issue resolution.
I recruited, led, and mentored a 25+ member customer success and sales support team. I managed international client relationships from first contact through retention, including the sales pipeline, appointment coordination, and follow-ups.
Previously, at Mobitrans FZ LLC, I improved upselling performance 15% and cut new-hire ramp time 30%. At Hi-Touch Imaging Technologies, I grew revenue 25% through business development and new client acquisition, and launched call-center and online customer support channels.
Experience
Work history, roles, and key accomplishments
Customer Success & Business Development Manager
Harley Body Clinic
Aug 2018 - Present (8 years 2 months)
Grew revenue 20% and improved customer satisfaction 30% while lifting retention 25% through proactive relationship management and consultative upselling. Led a 25+ member customer success and sales support team, managing end-to-end client relationships and sales pipeline.
Customer Support & Sales Team Leader
Mobitrans FZ LLC
Jun 2010 - Dec 2015 (5 years 6 months)
Improved upselling performance 15% by coaching a 25+ member support team on sales-led service conversations. Redesigned new-hire onboarding and training, cutting ramp time by 30% and resolving escalated customer issues.
Business Development Manager
Hi-Touch Imaging Technologies
Apr 2005 - Mar 2010 (4 years 11 months)
Grew revenue 25% through strategic business development planning and new client acquisition, leading a 25+ member team. Launched call-center and online customer support channels, expanding service accessibility and supporting sales growth.
Education
Degrees, certifications, and relevant coursework
University of Wollongong
Bachelor of Business Administration, Business Administration
2002 - 2005
Completed a Bachelor of Business Administration from the University of Wollongong from 2002 to 2005.
Indian High School, Dubai
Higher Secondary & Secondary, General
Completed higher secondary and secondary education at Indian High School, Dubai.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Interested in hiring Amit?
You can contact Amit and 90k+ other talented remote workers on Himalayas.
Message AmitGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
