AO
Open to opportunities

Amel Tasnim Oueslati

@ameltasnimoueslati

Dedicated travel agent creating personalized travel experiences for clients.

Tunisia

What I'm looking for

I am looking for a role that allows me to leverage my travel expertise while fostering a supportive and dynamic work environment.

I am a dedicated and experienced travel agent with a passion for crafting personalized travel experiences that cater to the unique needs of my clients. My strong background in customer relationship management, coupled with my expertise in digital tools and organizational skills, enables me to ensure seamless and memorable journeys. Whether planning a family vacation, a business trip, or an adventurous getaway, I am committed to turning travel dreams into reality.

Currently, I assist corporate clients with complex international travel arrangements at Algortima Travel. My role involves utilizing a booking system to secure holiday reservations, efficiently processing payments, and keeping clients informed of any changes. I pride myself on my ability to handle complaints and process refunds professionally, ensuring that every client feels valued and supported throughout their travel experience.

In addition to my work as a travel agent, I have experience as a translator assistant and private English tutor, which has further honed my communication skills. I believe that exceptional service and attention to detail are key to success in the travel industry, and I strive to go above and beyond for my clients every day.

Experience

Work history, roles, and key accomplishments

AT
Current

Travel Agent

Algortima Travel

Dec 2022 - Present (2 years 5 months)

As a travel agent, I assist corporate clients with complex international travel arrangements, utilizing a CRM booking system. I ensure efficient payment processing, keep clients informed of changes, and handle complaints professionally.

3I

Translate Hostess

3rd International Exhibition of Fashion and Textile Industry

Oct 2021 - Apr 2022 (6 months)

Facilitated communication at an international exhibition by translating conversations, assisting guests, and coordinating translation needs for event organizers.

TO

Translator Assistant

Translation Office

Jul 2021 - Sep 2021 (2 months)

Assisted lead translators by converting materials between languages, conducting research for accuracy, proofreading texts, and managing translation projects to ensure timely delivery.

SE

Private English Tutor

Self-employed

Jul 2019 - Jun 2021 (1 year 11 months)

Worked with students to enhance their skills in English, prepared lessons, assigned and corrected homework, and evaluated progress while identifying individual learning needs.

Education

Degrees, certifications, and relevant coursework

US

University of Arts and Human Sciences of Sousse

Certificate, Entrepreneurship

2021 - 2022

Completed an Entrepreneurship Certificate, gaining insights into business management and entrepreneurial skills.

US

University of Arts and Human Sciences of Sousse

Bachelor's Degree, English Language, Literature, and Civilization

2018 - 2022

Pursued a Bachelor's Degree in English Language, Literature, and Civilization, focusing on the intricacies of the English language and its literary heritage.

US

University of Arts and Human Sciences of Sousse

Bachelor's Degree, French Literature and Civilization

2015 - 2016

Studied French Literature and Civilization, exploring the cultural and historical contexts of French literary works.

Tech stack

Software and tools used professionally

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Amel Tasnim Oueslati - Travel Agent - Algortima Travel | Himalayas