YHyou healthy
@youhealthy
Motivated professional with expertise in customer service and sales.
TunisiaWhat I'm looking for
I am a motivated and adaptable professional with a strong background in customer service, sales, and transport booking. My experience includes managing reservations and handling international clients, where I have consistently resolved customer issues with professionalism and care. I am fluent in English, Arabic, and French, which allows me to communicate effectively with diverse clientele.
In my previous roles, I have successfully managed transport bookings and cancellations for clients across various regions, including the UK, Europe, Asia, and North Africa. I am eager to contribute my skills to a remote or part-time opportunity, where I can leverage my strong communication abilities and problem-solving skills to enhance customer satisfaction and support team collaboration.
Experience
Work history, roles, and key accomplishments
Customer Care Booking Agent
Travel Eaze
Apr 2024 - Aug 2024 (4 months)
Managed transport bookings and cancellations for international clients, coordinating with transport partners and resolving issues through effective communication. Met performance targets while supporting team collaboration.
Associate, Business Operations
Accelya
Jul 2023 - Oct 2023 (3 months)
Analyzed airline ticketing operations including fare quotations, refunds, and exchanges using Amadeus and Verdi GDS tools to process requests efficiently.
Booking Agent
Transport Hub
Nov 2022 - Mar 2023 (4 months)
Coordinated minibus and coach bookings with local drivers, handled reservations and refunds using CRM software, and provided customer support while ensuring service quality.
CAD Technician
Geofit North Urban Center
Apr 2021 - Apr 2021 (0 months)
Estimated costs for construction projects and managed budgeting tasks while creating 2D and 3D models for urban development plans.
Education
Degrees, certifications, and relevant coursework
Vocational Training Center
Certificate, Technical Studies
2018 - 2019
Completed a Certificate in Technical Studies, focusing on practical skills and knowledge applicable to technical fields.
Farhat Hached High School
Baccalaureate, General Education
2016 - 2017
Achieved Baccalaureate Level, which provided a foundational education in various subjects, preparing for further studies or vocational training.
Availability
Location
TunisiaAuthorized to work in
Job categories
Interested in hiring you?
You can contact you and 90k+ other talented remote workers on Himalayas.
Message youFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
