Amarachi Eluwa
@amarachieluwa
Customer service professional delivering exceptional support and operational reliability.
What I'm looking for
I am a dedicated customer service professional with over three years of experience delivering timely, empathetic support and building strong client relationships. I consistently resolve inquiries and complaints through active listening and clear communication.
At Rockwood and Amorabeads Enterprise I provided personalized solutions, supported timely product delivery, and contributed to customer retention and sales through solid product knowledge and problem-solving. I also provide voluntary administrative assistance, demonstrating commitment to service beyond paid roles.
I bring strong administrative, clerical, and computer skills—Microsoft Excel, Word, and PowerPoint—along with strategic planning, time management, and adaptability. I am eager to join a forward-thinking team where I can continue to grow and drive customer satisfaction.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
AmorabeadsEnterprise
Jan 2023 - Present (2 years 9 months)
Delivered customer support, resolved issues, and used product knowledge to provide recommendations and ensure timely delivery, contributing to sales and client relationships.
Customer Service Representative
Rockwood
Jan 2021 - Dec 2023 (2 years 11 months)
Provided timely, professional customer support at Rockwood, resolving inquiries and complaints to drive satisfaction and retention over a two-year period.
Education
Degrees, certifications, and relevant coursework
University of Lagos
Bachelor of Science, Business Education
2019 -
Pursuing a Bachelor of Science in Business Education at the University of Lagos from 2019 to 2025.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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