Amarachi Aloh
@amarachialoh
Customer-focused logistics and support professional delivering orders, inventory accuracy, and timely resolutions.
NigeriaWhat I'm looking for
I’m a customer-oriented logistics and customer representative with a strong track record of managing inquiries, complaints, and orders in a professional, responsive manner. I take ownership of customer interactions—answering phone calls, replying to chats, and ensuring each order is processed and sent to its destination accurately.
I bring solid operational discipline through stock and inventory record-keeping, along with a consistent drive to meet organizational objectives and managerial goals. Earlier in my career, I strengthened my customer service and sales capabilities as a sales associate—building product knowledge, resolving complaints, and exceeding monthly sales targets—then supported daily administrative accuracy as a cashier through data entry and report reconciliation.
Experience
Work history, roles, and key accomplishments
Logistics and Customer Rep
V. Smith Global Collections
Jan 2025 - Present (1 year 5 months)
Managed customer inquiries, complaints, and orders in a professional manner, including taking orders, sending them to customers, and maintaining stock and inventory records. Handled phone calls and chat replies to ensure timely customer support.
Sales Associate
Kerizon Stainless Steel Company Limited
Jan 2017 - Jan 2018 (1 year)
Developed strong product knowledge to help customers make informed purchasing decisions. Resolved complaints efficiently, processed returns, and met/exceeded monthly sales goals.
Cashier
Ohams Steel Company Limited
Oct 2012 - Dec 2014 (2 years 2 months)
Operated a cash register, processed payments, and issued receipts while completing daily administrative tasks. Entered data and reconciled reports to support accurate record keeping.
Education
Degrees, certifications, and relevant coursework
National Youth Service Corps (NYSC)
National Youth Service Corps (NYSC), National Youth Service Corps
2022 - 2023
Completed the National Youth Service Corps program in Port Harcourt from 2022 to 2023.
Delta State Polytechnic
Higher National Diploma (HND), Business Administration and Management
2019 - 2021
Earned an HND in Business Administration and Management from Delta State Polytechnic, completing studies from 2019 to 2021.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
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