Amandeep Kaur
@amandeepkaur
Strategic Operations Leader with over 20 years of experience.
What I'm looking for
I am a Strategic Operations Leader with over 20 years of experience in people, process, and client management. My career has been dedicated to driving efficiency and growth through operational excellence and strategic initiatives. I have a proven track record of achieving significant cost savings while optimizing resource allocation and leading high-performing teams.
Throughout my career, I have held various leadership roles, including Director of HR & Admin and Manager of India Operations at C2Perform. I have successfully developed and implemented HR strategies aligned with business objectives, overseen recruitment and onboarding processes, and fostered a culture of collaboration and continuous improvement. My ability to analyze HR metrics and drive employee engagement has consistently resulted in enhanced organizational performance.
My experience at CPA Global has equipped me with a deep understanding of operations management, project management, and performance improvement initiatives. I have built strong client relationships and led teams to deliver exceptional service while ensuring compliance with industry standards. I am passionate about mentoring and developing talent, and I strive to create an environment where individuals can thrive and contribute to the organization's success.
Experience
Work history, roles, and key accomplishments
Director HR & Admin
C2Perform
Apr 2024 - Nov 2024 (7 months)
Developed and implemented HR strategies and initiatives aligned with overall business objectives. Oversaw all aspects of the HR function, including recruitment, onboarding, performance management, employee relations, compensation and benefits, and compliance.
Manager - India Operations
C2Perform
Nov 2021 - Mar 2024 (2 years 4 months)
Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions, and common goals. Created and implemented HR initiatives and strategies aligned with the overall business plan.
Senior Manager Operations
CPA Global - Part of Clarivate Analytics
Aug 2018 - Nov 2020 (2 years 3 months)
Responsible for leading operations teams and ensuring the delivery of overall operational metrics and performance. Managed the trademark process, including applications, amendments, and renewals.
Manager Operations & Training
CPA Global - Part of Clarivate Analytics
Aug 2015 - Jul 2018 (2 years 11 months)
Collaborated with team members and stakeholders to provide designated and as needed IP support services. Managed overall project delivery by supervising the team and acting as the first point of contact for escalations.
Assistant Manager Operations
CPA Global - Part of Clarivate Analytics
Aug 2012 - Jul 2015 (2 years 11 months)
Created plans and communicated deadlines to ensure projects were completed on time. Extracted relevant IP information from official PTO databases and correspondence.
Team Leader Operations
CPA Global - Part of Clarivate Analytics
Aug 2009 - Jul 2012 (2 years 11 months)
Led a team in operations, focusing on daily tasks and ensuring smooth workflow. Contributed to achieving operational targets and maintaining service levels.
Senior Specialist
CPA Global - Part of Clarivate Analytics
Aug 2008 - Jul 2009 (11 months)
Provided specialized support in operations, contributing to various projects and tasks. Assisted in data validation and ensuring accuracy of information.
Patent Research Support Executive
CPA Global - Part of Clarivate Analytics
Feb 2006 - Jul 2008 (2 years 5 months)
Supported patent research activities, including data collection and organization. Assisted in preparing reports and presentations for intellectual property matters.
Faculty & Administrative Executive
NIIT
Feb 2003 - Feb 2006 (3 years)
Served as a Faculty member, delivering educational content and guiding students. Also performed administrative duties to ensure smooth operations of the institute.
Education
Degrees, certifications, and relevant coursework
CCS University
Master of Arts (M.A.), English Literature
Completed a Master of Arts degree with a focus on English Literature. Gained advanced knowledge in literary analysis and critical theory.
CCS University, Meerut
Bachelor of Arts (B.A.), Humanities
Obtained a Bachelor of Arts degree in Humanities. Developed a strong foundation in various humanistic disciplines.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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