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Vishnu Sidharth

@vishnusidharth

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Results-driven Operations Manager with 15+ years of experience.

India

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What I'm looking for

I seek a role that fosters innovation and collaboration, with opportunities for growth.

As an accomplished Operations Manager with over 15 years of experience across diverse industries, I have consistently exceeded client expectations and driven operational excellence. My proven ability to develop and implement strategies has led to enhanced efficiency, reduced costs, and improved productivity. I possess strong analytical and problem-solving skills, which I leverage to achieve organizational goals and foster long-lasting client relationships.

In my current role at EY, I developed an operational strategy that resulted in a 15% increase in efficiency and a 10% reduction in costs. I have led various process improvement initiatives, automating tasks and standardizing procedures to boost productivity and reduce errors. My commitment to compliance and risk management has established governance frameworks that ensure operational integrity while enhancing team collaboration and customer satisfaction.

Throughout my career, I have held various roles, including Project Manager and Learning & Development Coordinator, where I optimized operational methods and managed stakeholder relationships. My expertise in training and team leadership has consistently improved service delivery and team efficiency. I am passionate about driving innovation and collaboration within teams to achieve exceptional results.

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Experience

Work history, roles, and key accomplishments

Current

Operations Manager

Current

Jan 2023 - Present (2 years 10 months)

As Operations Manager at EY, I developed and implemented an operational strategy that increased efficiency by 15% and reduced costs by 10%. I led process improvement initiatives, established governance frameworks, and enhanced team collaboration through a new communication platform, resulting in a 10% increase in customer satisfaction.

Operations Management Process Optimization Team Leadership Compliance Stakeholder Management Risk Management Data Analysis Project Management

Project Manager (PMO)

Mar 2019 - Dec 2022 (3 years 9 months)

In my role as Project Manager at EY, I optimized operational methods leading to a 10% cost reduction and developed standardized reporting templates that reduced budget wastage by 85%. I managed collaboration tools, increasing project completion rates by 20% and streamlining HR processes.

Project Management Stakeholder Management Data Analysis

Learning & Development Coordinator

Sep 2017 - Mar 2019 (1 year 6 months)

As Learning & Development Coordinator at EY, I managed team operations and stakeholder relationships, handled course creation, and analyzed workshop feedback to identify improvement opportunities. I also conducted data analysis on learning journey completions and created process efficiencies through automation.

Stakeholder Management Data Analysis Process Optimization

Event Coordinator

Jul 2012 - Sep 2017 (5 years 2 months)

As an Event Coordinator at EY, I coordinated resource planning and risk analysis, negotiated with stakeholders, and generated concepts for exceptional client experiences. I collaborated with Event Managers to ensure seamless event delivery.

Event Coordination Risk Management Stakeholder Management Communication

Management Consultant

Sutherland Global Services

Sep 2008 - Jul 2012 (3 years 10 months)

In my role as Management Consultant at Sutherland Global Services, I developed and implemented training programs that improved customer service and team efficiency. I also guided new team members on service techniques and implemented changes based on customer feedback to reduce complaints.

Training Team Building Customer Service