Amanda User

I've supported customers and operational teams at Numotion, Ameritas Life Insurance Corp, and NTT DATA, coordinating mobility orders, resolving claims and billing questions, and managing workforce activities.

At Numotion, I coordinated wheelchair and mobility orders, maintained accurate documentation, scheduled appointments, and supported clinicians. At Ameritas, I assisted customers, dental offices, and vision providers with claims, policy questions, and billing issues.

I'm experienced in high-volume customer support, agent performance monitoring, staffing, reporting, scheduling, and cross-functional coordination. I bring empathetic communication, strong organization, and practical skills across Excel, Google Workspace, CRM tools, and workforce management systems.