I'm highly sociable and extroverted. Building connections with others comes naturally to me, leading to strong rapport with colleagues. My educational background is in Biological Sciences, and I specialize in providing consultancy and customer support within the healthcare industry. I excel in communication via various channels, including telephone, email, WhatsApp, or face-to-face interactions. Additionally, I deliver customized training sessions to meet the unique requirements of our clients.
ASOpen to opportunities
Amanda Soares
@amandasoares
I'm Customer Service Specialist based in Brazil with expertise in Healthcare.
BrazilExperience
Work history, roles, and key accomplishments
BD
Customer Services Specialist
Brazil Diagnostics
Provided customer service to external clients, offered technical and operational support, resolved technical issues, managed requests for supplies, acted as a key point of contact between clients and various departments, maintained registrations and information within the Laboratory Information System (LIS).
SA
Product and Application Specialist
Sarstedt
Developed and conducted trainings for clients on the use and application of Sarstedt's Health Care product line at a national and LATAM level. Conducted technical visits and provided guidance to institution staff during the use of materials (hospitals, clinics, laboratories). Investigated and addressed customer-reported issues, emphasizing a commitment to Customer Service and satisfaction.
DI
Scientific Consultant
Diagnostics
Engaged with clients to understand their needs, objectives, and constraints. Communicated scientific concepts and findings effectively to clients who may not have a technical background, ensuring clarity and understanding.
Education
Degrees, certifications, and relevant coursework
Amanda hasn't added their education
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Availability
Open to opportunities
Location
BrazilAuthorized to work in
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