Looking for a job

Kevyn Gabriel Castelo Branco

@kevyncastelo

Message

Focus on create strong relations with clients.

Estonia

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What I'm looking for

I am looking for remote opportunities that allow me to develop skills in a collaborative, results‑oriented environment. I value companies that invest in training their employees, provide continuous feedback, and offer flexibility in the work schedule.

Customer-centric Client Success Specialist with a Biomedical Sciences background and 1+ year in healthcare support and sales operations. Proven ability to onboard clinical teams, manage technical implementations, and drive adoption of SaaS solutions. Skilled at building rapport, troubleshooting workflows, and partnering cross-functionally to optimize client outcomes. Seeking to leverage analytical mindset and healthcare domain knowledge to propel clients to success.

Experience

Work history, roles, and key accomplishments

Sales Support Assistant

Tumelero Materiais de Construção S&A

May 2023 - Feb 2024 (9 months)

Assisted remote client onboarding by configuring CRM profiles and organizing 10+ monthly training sessions. Supported live demos and Q&A calls for clinical and sales teams, achieving a 95 % post‑session satisfaction rate. Maintained detailed HubSpot records for smooth handoffs and collaborated with Product to collect feature requests, boosting agent efficiency by 20 %.

Sales Cycle Management Content Creation Social Media Marketing Copywriting Content Editing Social Media Management

Assistant Pathology Technician

LAPAC – Laboratory of Pathological and Cytological Anatomy

May 2021 - Aug 2022 (1 year 3 months)

Oversaw intake, tracking, and processing of 200+ patient specimens each week with 99.5 % data accuracy and audit readiness. Trained new technicians on LIMS workflows and electronic documentation, reducing onboarding time by 30 %. Communicated directly with clinicians to clarify sample requirements and resolve discrepancies, improving lab‑to‑clinic turnaround by 25 %.

Pathology Pap Smear Interpretation Technical Support

Clinical Laboratory Intern

CPDE Laboratory

Aug 2021 - Dec 2021 (4 months)

Rotated through various laboratory sectors, with a strong emphasis on hematology and phlebotomy. Performed critical blood typing, ESR, and peripheral smear analyses, along with PT, aPTT, latex agglutination, and rapid diagnostic tests.

Hematology Phlebotomy Blood Typing Peripheral Smear Analysis Coagulation Testing

Education

Degrees, certifications, and relevant coursework

Coursera

Professional Certificate, Data Analytics

2025 - 2025

Centro Universitário FAMETRO

Bachelor's Degree in Biomedical Sciences, Biomedical Sciences

2017 - 2023

Grade: EQF level 6

Completed a comprehensive program in Biomedical Sciences, focusing on various aspects of health and disease. Gained expertise in laboratory techniques, diagnostics, and scientific research methodologies.