Alyssa Mae De Luna

Conducted outreach to 100+ prospective in-kind sponsors, generating 20+ interested leads and helping secure 5–6 food and beverage sponsorship partners. Coordinated operations for 80+ partner-hosted events and distributed 1,500+ customized attendee assets for Human+Tech Week 2026.

Managed daily operations and complex scheduling for three concurrent companies while handling sensitive tasks with discretion. Streamlined insurance workflows by creating fillable documents in Adobe Acrobat and DocuSign and coordinated executive-to-partner communication via Salesforce and Pipedrive.

Managed flooring projects end-to-end by generating quotes in ServiceM8 and coordinating blueprints in KREO to transition leads into active jobs. Coordinated procurement and subcontractor scheduling to support on-time delivery.

Managed and quality-checked email campaigns across Klaviyo, Emotive, and Omnisend for multiple clients to ensure professional, error-free delivery. Created email graphics in Canva and maintained multi-client campaign pipelines in Asana.

Managed full-cycle digital presence across LinkedIn, Instagram, and Facebook, including graphic design, video editing, blog writing, and website maintenance. Streamlined HR workflows by managing employee records, drafting offer letters, and maintaining audit checklists using Dropbox, Outlook, and Zoho Bookings.

Converted confidential HR forms into secure, fillable PDF documents to ensure data integrity and compliance. Supported operations by streamlining certificate distribution with mail merge and preparing accurate meeting minutes, while executing marketing initiatives to strengthen brand visibility.

Qualified high-potential leads and recommended tailored fitness programs aligned to individual client goals. Maintained accurate CRM data and provided high-volume chat support to ensure smooth lead tracking and client experience.

Handled appointment setting, confirmations, and follow-ups to improve client scheduling and retention. Designed and maintained company websites on Squarespace and provided consistent day-to-day administrative support.

Qualified high-potential leads and scheduled appointments through tailored consultations to support consistent pipeline growth. Managed CRM data integrity and complex calendars while maintaining timely email and chat communication and creating client websites and social media graphics/videos.

Encoded law-related documents in MS Excel with high accuracy, ensuring correct notarization dates and legal identifiers. Verified and recorded sensitive client information, including proof of ID and legal records, and provided chat-based technical and administrative support for smooth document processing.

Earned Licensed Professional Teacher certification in 2024.

Grade: Cum Laude (Gold Gear Awardee)

Bachelor in Secondary Education, Major in Sciences (Cum Laude) and Gold Gear Awardee at Bulacan State University – Sarmiento Campus.

Obtained Civil Service eligibility.