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@alniwiduri
Driven journalism grad with skills in service, procurement, and negotiation.
I am a graduate with a Bachelor of Science in Communication, majoring in Multimedia Journalism. My education has equipped me with strong communication skills and the ability to negotiate effectively in various business contexts. I have a proven track record in telemarketing, sales, and customer service, where I excel in building business partnerships and ensuring client satisfaction.
In my recent role as a Customer Service representative at PT Layanan Teknologi Kesehatan, I assisted both local and international patients with appointment scheduling, handled complaints, and coordinated with medical staff to resolve technical issues. My experience as a Fulfillment Officer further honed my skills in vendor management, contract negotiations, and maintaining accurate records of purchases and deliveries. I take pride in my ability to prepare detailed reports and manage schedules efficiently.
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Work history, roles, and key accomplishments
PT Layanan Teknologi Kesehatan (Klinik Pintar)
Jul 2024 - Feb 2025 (7 months)
Assisted with appointment scheduling for local and international patients, providing detailed information about services and products. Coordinated with nurses and concierges to resolve technical issues and prepared daily recap reports.
PT Layanan Teknologi Kesehatan (Klinik Pintar)
Dec 2022 - Jun 2024 (1 year 6 months)
Researched and evaluated potential vendors, negotiating contract terms and pricing to ensure timely delivery of orders. Managed time schedules for meetings with vendors and maintained updated records of purchased products and invoices.
Degrees, certifications, and relevant coursework
Bachelor Degree Communication science, Journalism
Grade: 3.50
Successfully worked on large MCU projects such as Major: Journalism MCU (PT HERO) many as 1600 participants and gained 30% revenue and was able to meet the KPIs and targets.
Skill Development
Learned skill techniques for interviews and prepared for them. Studied English tenses and phrases, and developed skills in handling technical issue complaints.
Software and tools used professionally
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