natassa veronikaNV
Open to opportunities

natassa veronika

@natassaveronika

Friendly and challenge-driven customer service professional

Indonesia
Message

What I'm looking for

Seeking a challenging role that utilizes my exceptional communication and negotiation skills to provide exceptional customer service.

I am a customer-centric individual with over 8 years of experience in customer service, possessing excellent communication and negotiation skills. Throughout my career, I have developed a strong ability to find solutions and provide exceptional service to customers.

As a friendly and approachable person, I thrive in fast-paced environments and am always eager to learn new things. My experience in customer service has equipped me with the skills to effectively communicate and negotiate to find the best solutions.

In addition to my professional experience, I have also been involved in organizational activities, including being a member of the secretariat at the University. This experience has taught me the importance of teamwork and effective communication.

Experience

SC

Customer Service

Samsung Service Center

Jun 2009 - Mar 2017 (7 years 9 months)

Entered data into system and units that will be repaired by technicians, closed customer data into system after improvements have been made, and helped find solutions for customer complaints.

B(

Secretariat Member

Badan Eksekutif Mahasiswa (BEM)

Jan 2006 - Jan 2008 (2 years)

Member of the secretariat at the University.

Tech stack

Learn about the tools and technologies that natassa likes to use.

Availability

Open to opportunities

Location

Indonesia

Authorized to work in

Job categories

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