NVnatassa veronika
@natassaveronika
Friendly and challenge-driven customer service professional
IndonesiaWhat I'm looking for
I am a customer-centric individual with over 8 years of experience in customer service, possessing excellent communication and negotiation skills. Throughout my career, I have developed a strong ability to find solutions and provide exceptional service to customers.
As a friendly and approachable person, I thrive in fast-paced environments and am always eager to learn new things. My experience in customer service has equipped me with the skills to effectively communicate and negotiate to find the best solutions.
In addition to my professional experience, I have also been involved in organizational activities, including being a member of the secretariat at the University. This experience has taught me the importance of teamwork and effective communication.
Experience
Work history, roles, and key accomplishments
Customer Service
Samsung Service Center
Jun 2009 - Mar 2017 (7 years 9 months)
Entered data into system and units that will be repaired by technicians, closed customer data into system after improvements have been made, and helped find solutions for customer complaints.
Secretariat Member
Badan Eksekutif Mahasiswa (BEM)
Jan 2006 - Jan 2008 (2 years)
Member of the secretariat at the University.
Education
Degrees, certifications, and relevant coursework
natassa hasn't added their education
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Availability
Location
IndonesiaAuthorized to work in
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