Venny Jayanti

I am an experienced customer service specialist with strong communication and problem-solving skills, adept at supporting customers via telephone, chat, and email. I have a Bachelor’s Degree in Management and a proven track record in enrollment support, telemarketing, and academic coordination.

In customer-facing roles I consistently handled inquiries, followed up to drive course enrollments, processed credit card applications, and maintained customer databases to ensure accurate outcomes. I currently coordinate and monitor class schedules, prepare learning reports, and manage academic administration as an Academic Coordinator.

I bring organized administrative skills, proficiency in Microsoft Office, and a customer-first mindset. I am open to roles in Customer Service, Virtual Assistant, or Data Entry where I can contribute reliable support and help improve customer satisfaction and operational efficiency.