Alma Gálvez
@almaglvez
I support global sales teams with accurate compensation, commissions, payroll, reporting, and customer-focused operations.
MexicoWhat I'm looking for
I've supported global sales compensation and payroll operations at OpenText and Micro Focus, helping internal sales employees receive accurate, timely incentive payments.
At OpenText, I validated compensation calculations, uploaded files to internal systems, created KPI reports, supported SFDC claims, and drove compliant payroll processes using TalentCentral and SAP. I also managed the internal support mailbox as a first point of contact for sales-team inquiries.
Previously, I led sales-letter generation in Anaplan, built compensation process reports, and provided incentive-platform support in Xactly. My earlier leadership roles strengthened my customer service, team management, operations, and cross-functional collaboration skills.
Experience
Work history, roles, and key accomplishments
Supported compensation calculation and payroll processes, ensuring accurate and timely payments to internal sales employees. Managed internal support mailbox and provided high-quality customer service to sales teams.
Sales Compensation Analyst
Micro Focus
Oct 2017 - Jan 2023 (5 years 3 months)
Led the end-to-end generation and delivery of Sales Letters for internal employees using Anaplan. Created reports to track, monitor, and control compensation processes and provided system support for sales incentive platforms.
General Manager
Kary Ortegon Spa
Jan 2017 - Sep 2017 (8 months)
Managed and supervised full operations of the Spa. Led a 10-employee team, ensuring customer satisfaction and a healthy work environment.
Administrative Manager
Despertar para Sanar, A.C.
Nov 2015 - Dec 2016 (1 year 1 month)
Managed and supervised all administrative functions, working closely with the Director.
Director
DIF Guadalajara
May 2013 - Sep 2015 (2 years 4 months)
Managed full operations of Community and Child Development Centers. Led teams of ~20 employees, ensuring efficient operations, compliance, and service quality.
Resolved customer issues and supported service-related requests. Maintained high customer satisfaction through effective communication.
Education
Degrees, certifications, and relevant coursework
University of Guadalajara
Bachelor's Degree, Marketing
Bachelor's Degree in Marketing from the University of Guadalajara, completed in July 2002.
Availability
Location
MexicoAuthorized to work in
Salary expectations
Social media
Interested in hiring Alma?
You can contact Alma and 90k+ other talented remote workers on Himalayas.
Message AlmaGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
