Looking for a job

Elisa Torres Chacón

@elisatorreschacn

Message

I improve business operations through sales-data analysis, process improvement, and stakeholder support.

Mexico

Message

What I'm looking for

I'm looking for a role where I can use data analysis, operational support, and process improvement to solve business challenges, collaborate with global teams, and improve efficiency.

I've supported sales compensation operations at Hewlett Packard Enterprise, analyzing sales crediting data, resolving discrepancies, and submitting data corrections for Federal/SLED, NA Channels, Telco, Commercial, and NA Aruba Channels.

I trained colleagues on tools and processes while working directly with the sales force to investigate claims, validate transaction data, and improve incident resolution.

As Owner and Business Operations Manager at Arcadia TCG, I managed inventory, vendor relationships, financial planning, and sales analysis to improve operations and customer experience.

Experience

Work history, roles, and key accomplishments

Business Operations Manager

Arcadia TCG

Jan 2025 - Jan 2026 (1 year)

Managed business operations, inventory, vendor relationships, and financial planning. Analyzed sales performance and implemented process improvements to enhance customer experience.

Data Analysis Process Improvement Inventory Management Vendor Management Financial Planning Customer Experience Sales Analysis

Sales compensations Business consultant

Hewlett Packard Enterprise

Aug 2018 - Feb 2025 (6 years 6 months)

Actively supported Business Units such as:
Federal/SLED, NA Channels, Telco, Commercial and
NA Aruba Channels
Delivered timely data analysis on sales crediting
information and submitted corrections to the data.
Engagement with the sales force directly to help
mitigate and solve crediting discrepancies.
Trained others in the organization on the tools and
processes.

Excel SQL Salesforce Data Analysis Microsoft Office Sales English Customer Service

Sales compensations claim analyst

Hewlett Packard Enterprise

Aug 2017 - Aug 2018 (1 year)

Investigation of transaction data requested by the
sales representatives via claim submission.
Investigation and data analysis for discrepancies and
mistakes.
Data correction submission.

Excel SQL Salesforce Data Analysis Microsoft Office Sales English Customer Service

Radio Broadcaster

Radio universitaria UDG

Jul 2016 - May 2018 (1 year 10 months)

Produced and hosted radio content while
coordinating with external partners and internal
teams.
Developed communication strategies and
managed stakeholder relationships.

Marketing Radio Community Engagement Communication Skills Communication Strategy

Education

Degrees, certifications, and relevant coursework

Universidad de Guadalajara

Bachelor's Degree, Communication Sciences

2016 - 2018

Produced and hosted radio content while coordinating with external partners and internal teams. Developed communication strategies and managed stakeholder relationships.