alma galacio

Conducted outbound calls to Canadian prospects to promote products and convert warm leads to sales, and maintained sales reports using Google Sheets.

Processed and monitored customer orders, tracked shipments, and managed order records using Google Sheets and Excel to ensure timely fulfillment.

Contacted US-based candidates for logistics roles, conducted initial screening and interview scheduling, and maintained candidate records and communication logs.

Handled customer inquiries and issues via phone, delivering timely solutions and maintaining service quality for callers.

Conducted outbound sales calls, delivered product information, and closed sales over the phone while maintaining customer service standards.

Provided professional customer service, assisted shoppers on the sales floor, and prepared inventory reports to support store operations.

Assisted supermarket customers, checked product expiration and pricing, and refilled shelves to maintain product availability and store presentation.

Served bakery and retail customers, maintained store cleanliness, and assisted customers professionally to support daily sales operations.

Completed secondary education at Misamis Oriental General Comprehensive High School during the 2014–2015 school year.

Completed primary education at Kauswagan Central School during the 2009–2010 school year.