Lisa Pendlebury
@lisapendlebury
Operations Manager with 20+ years streamlining administrative systems, leading safety training, and delivering top-tier client service.
What I'm looking for
I’m an operations and human resources leader with over 20 years of experience supporting busy teams across corporate operations and entrepreneurial environments. I bring a detail-oriented, service-first mindset that helps organizations run smoother and serve customers with confidence.
In my current role, I manage office and HR operations for a low-voltage electrical contractor—coordinating onboarding, insurance workflows, scheduling and dispatch, and full-cycle billing. I also oversee customer and vendor relations while supervising an administrative team in a compliance-focused setting.
I’m especially strong in safety training and documentation. I maintain safety documentation, incident reports, and employee training, and I lead OSHA-aligned toolbox talks, incident response protocols, and risk assessment activities such as Risk Assessment & Hazard Analysis.
I also support technical and operational execution with alarm monitoring systems (including Honeywell CLSS) and service workflows like writing service orders, creating parts/service quotes, and managing alarm monitoring accounts. Outside of work, I’m passionate about community involvement—volunteering to support cancer survivors and underserved children.
Experience
Work history, roles, and key accomplishments
Office Operations Manager
Dixie Communications Systems, Inc
Jan 2019 - Present (7 years 5 months)
Managed office and human resources operations for a low-voltage electrical contractor, including onboarding, employee insurance, and new-hire orientation. Oversaw safety documentation and OSHA-aligned training (toolbox talks and incident response), supervised administrative staff, and handled scheduling/dispatch and full-cycle billing (accounts payable and payroll).
Salon Owner
Bounce Salon
Jan 2008 - Jan 2013 (5 years)
Founded and managed a full-service salon, supervising team scheduling and daily operations while overseeing marketing, budgeting, supplies, and client services. Maintained readiness for state and local health and safety audits.
Education
Degrees, certifications, and relevant coursework
Augusta Technical College
Diploma
Earned a diploma from Augusta Technical College in Augusta, Georgia.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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