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Lisa Pendlebury

@lisapendlebury

Operations Manager with 20+ years streamlining administrative systems, leading safety training, and delivering top-tier client service.

United States
Message

What I'm looking for

I’m looking for a leadership role where I can own day-to-day operations, strengthen OSHA-aligned safety training, and improve customer and vendor workflows. I thrive in teams that value clear processes, accountability, and continuous improvement.

I’m an operations and human resources leader with over 20 years of experience supporting busy teams across corporate operations and entrepreneurial environments. I bring a detail-oriented, service-first mindset that helps organizations run smoother and serve customers with confidence.

In my current role, I manage office and HR operations for a low-voltage electrical contractor—coordinating onboarding, insurance workflows, scheduling and dispatch, and full-cycle billing. I also oversee customer and vendor relations while supervising an administrative team in a compliance-focused setting.

I’m especially strong in safety training and documentation. I maintain safety documentation, incident reports, and employee training, and I lead OSHA-aligned toolbox talks, incident response protocols, and risk assessment activities such as Risk Assessment & Hazard Analysis.

I also support technical and operational execution with alarm monitoring systems (including Honeywell CLSS) and service workflows like writing service orders, creating parts/service quotes, and managing alarm monitoring accounts. Outside of work, I’m passionate about community involvement—volunteering to support cancer survivors and underserved children.

Experience

Work history, roles, and key accomplishments

DI
Current

Office Operations Manager

Dixie Communications Systems, Inc

Jan 2019 - Present (7 years 5 months)

Managed office and human resources operations for a low-voltage electrical contractor, including onboarding, employee insurance, and new-hire orientation. Oversaw safety documentation and OSHA-aligned training (toolbox talks and incident response), supervised administrative staff, and handled scheduling/dispatch and full-cycle billing (accounts payable and payroll).

Education

Degrees, certifications, and relevant coursework

Augusta Technical College logoAC

Augusta Technical College

Diploma

Earned a diploma from Augusta Technical College in Augusta, Georgia.

Tech stack

Software and tools used professionally

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