I'm looking to support customers or patients with either scheduling needs or customer service questions and inquiries.
Jeannie Martin
@jeanniemartin
I am a hard working, reliable and quick to learn looking to use my customer service background.
What I'm looking for
I've supported pediatric, general, and mobile dentistry at Smile Programs and Brightside Dental since 2020, providing chairside assistance, dental radiographs, patient care, and front office support.
I keep clinical workflows moving through treatment planning, insurance verification, scheduling, dental charting, sterilization, and OSHA and HIPAA compliance. I’m dedicated to creating a positive patient experience, especially for children and families.
Before dentistry, I built more than nine years of customer service and retail leadership experience at Kroger, including customer relations, employee training, administrative support, and daily operations.
I also worked as a preschool teacher at Rosebrook Child Development, where I provided nurturing daily care and built compassionate relationships with children and families.
Experience
Work history, roles, and key accomplishments
Dental Assistant
Smile Programs
Jan 2020 - Present (6 years 9 months)
Provides chairside assistance, dental radiographs, patient care, and front office support in pediatric, general, and mobile dentistry settings. Manages scheduling, insurance verification, treatment planning, sterilization, and OSHA/HIPAA compliance.
Customer Service Representative
Unknown Company
Provided customer service and patient care.
Education
Degrees, certifications, and relevant coursework
Oakland Dental Assisting
Certificate, Dental Assisting
2014 - 2014
Completed dental assisting program with focus on dental radiography and general studies.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Skills
Interested in hiring Jeannie?
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