Allison Lopez
@allisonlopez
Customer Support professional focused on provider support and customer experience.
HondurasWhat I'm looking for
Customer service professional with over four years of experience working with US-based companies in customer support, technical support, and healthcare services. I have experience assisting customers through phone, email, and live chat. My strongest areas are email and live chat, where I can provide efficient support and create a positive customer experience.
Experience
Work history, roles, and key accomplishments
Provider Support Specialist
PartnerHero Honduras
Feb 2023 - Jan 2025 (1 year 11 months)
Worked as a Provider Support Specialist at PartnerHero Honduras, including customs administration support.
Customer Support Agent
Teleperformance Honduras
Aug 2021 - Jan 2022 (5 months)
Worked as a Customer Support Agent at Teleperformance Honduras.
Education
Degrees, certifications, and relevant coursework
Universidad Nacional Autónoma de Honduras
Provider Support Specialist, Customs administration
Studied customs administration and completed work-aligned training as a Provider Support Specialist at Universidad Nacional Autónoma de Honduras.
Nashville School
Bachelor of Science, Humanity
Graduated in 2019 with a Bachelor of Science in Humanity from Nashville School.
Tech stack
Software and tools used professionally
Availability
Location
HondurasAuthorized to work in
Job categories
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