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Aliyah Adenmosun

@aliyahadenmosun

Customer support specialist at Bolmed Animal Health who improved appointment turnover and inventory-tracking transparency.

Nigeria

Message

At Bolmed Animal Health, I managed client communication, patient onboarding, scheduling, and account inquiries. I also improved front-of-house records management to support appointment turnover and inventory-tracking transparency.

I worked with clinical leads to explain medical terms in friendly, actionable ways. My experience also includes teaching biology at Happy Home Model College and product management certification in product discovery and lifecycle frameworks.

Experience

Work history, roles, and key accomplishments

Clinic Support Assistant & Customer Support

Bolmed Animal Health

Jan 2025 - Jan 2026 (1 year)

Managed client communication channels, onboarded incoming patients, handled scheduling and resolved account inquiries with high satisfaction ratings. Streamlined front-of-house records management, improving appointment turnover and inventory-tracking transparency.

Client Communication Customer Support Scheduling Records Management Inventory Management Empathy Problem Solving

Biology Teacher (Teaching Practice)

Happy Home Model College

Jan 2024 - Dec 2024 (11 months)

Developed detailed lesson plans and taught fundamental and advanced life science topics. Used active listening, continuous evaluation and mentoring to improve test performance and student engagement.

Lesson Planning Teaching Mentorship Active Listening Evaluation Laboratory Safety