Quincy Benwood

Conducted outbound calls to prospective clients, identified qualified leads, and scheduled appointments for sales representatives. Maintained accurate records and supported sales pipeline development.

Provided remote customer support to U.S. customers via phone, email, and chat, resolving billing and account inquiries. Handled high call volumes and maintained quality standards.

Researched and wrote engaging content for blogs, articles, and social media. Edited and proofread content for accuracy and quality.

Responded to customer inquiries with professionalism and empathy, provided product information, and resolved issues promptly. Maintained accurate service records and exceeded team benchmarks.

Managed classroom behavior, organized resources, and planned lessons. Assessed student progress and provided individual support.

Planned lessons, taught biology classes, and developed curriculum. Supervised laboratory activities and maintained equipment.

Bachelor of Science in Microbiology from Veritas University Abuja.