Godswill Evans

I am a detail-oriented, empathetic customer support professional who communicates clearly and resolves issues calmly and respectfully. I combine strong written and verbal communication with emotional intelligence to support customers across chat, email, and phone.

My background includes a B.Sc. in Biochemistry from the University of Benin and hands-on experience in clinical and educational settings, where I practiced accurate documentation, professional communication, and protocol adherence.

In roles as an intern, private tutor, and admin support, I developed strong attention to detail, adaptability, and the ability to build rapport with diverse stakeholders. I am proficient with Microsoft Office, Google Docs, CRM tools, and basic laptop troubleshooting.

I am immediately available for remote work and seek a customer support position where I can apply my empathy, problem-solving, and strong follow-through to help users resolve issues efficiently and respectfully.