Ali Habibou Tangara
@alihabiboutangara
I troubleshoot IT systems, manage equipment, and keep technical operations organized.
What I'm looking for
I'm currently supporting IPS Mali as an IT Support Technician, troubleshooting hardware, software, and network incidents while installing and maintaining computers and IT equipment.
I support Windows and Linux environments, manage user access through Active Directory, configure network devices, and monitor systems to identify technical issues. I also maintain accurate asset, inventory, intervention, and technical documentation records.
At Sahel University, I provided administrative and technical support, assisted with computer configuration and troubleshooting, and helped users resolve software and network issues.
My earlier experience in sales and business operations strengthened my customer service, communication, negotiation, purchasing, stock-monitoring, and problem-solving skills. I'm interested in a technical, operations, inventory, or support role where I can develop knowledge of specialized printing technologies and services.
Experience
Work history, roles, and key accomplishments
IT Support Technician
IPS Mali
Feb 2024 - Present (2 years 7 months)
Provide technical support and troubleshoot hardware, software, and network-related incidents. Install, configure, and maintain computers and IT equipment, manage user accounts, and monitor systems.
Education
Degrees, certifications, and relevant coursework
Sahel University
Bachelor's Degree, Computer Science
2020 - 2024
Pursued a Bachelor's Degree in Computer Science with a focus on Administration and Network.
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
Skills
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