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Saigut Julius

@saigutjulius

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Dedicated IT support professional with a strong background in administration.

Germany

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What I'm looking for

I am looking for a role that offers growth opportunities and a collaborative environment.

I am an IT professional with a Bachelor of Science in Information Technology from Jomo Kenyatta University. My experience spans various roles in IT support and administration, where I have successfully managed help desk operations, network performance, and system maintenance. I am dedicated to implementing effective IT strategies that enhance productivity and drive efficiency.

Throughout my career, I have trained staff across diverse roles, ensuring they are equipped with the necessary skills to excel in their positions. My analytical skills enable me to interpret financial data accurately, which supports responsible budget management and strategic planning. I take pride in my ability to create a positive impact on the organizations I work with, as evidenced by my successful projects, including LAN implementation and POS system installation.

Experience

Work history, roles, and key accomplishments

Current

IT/Graphics Designer

Current

Mavazi Textiles and Branding Limited

Jan 2018 - Jan 2025 (6 years 11 months)

Provided IT maintenance and support, maintained network infrastructure, and ensured customer service satisfaction. Involved in branding, design, and budgeting tasks while training graphic design personnel.

IT Maintenance Infrastructure Customer Service Branding Design Budgeting LAN Planning Staff Training Technical Support

IT Support and Administrator

Sobak Restaurant

Dec 2022 - Jan 2025 (2 years 1 month)

Managed help desk operations, network performance, and system maintenance. Provided IT support and training to staff across various roles, ensuring effective IT strategies were implemented to enhance productivity. Responsible for budget management and financial analysis.

Help Desk Support Network Management Budget Management Staff Training Financial Analysis Software Research

IT Intern

Karen Roses Limited

Feb 2021 - May 2021 (3 months)

Performed clerical duties, assisted in CCTV installation and maintenance, and managed data for HRIS. Provided help desk support and ensured computer systems were maintained effectively.

Clerical Data Management HRIS Help Desk Support Networking Quality Control Technical Support Time Management

Records Data Clerk

Sky Plus Limited

Jun 2020 - Oct 2020 (4 months)

Handled file management and record keeping, prepared files for scanning and indexing, and provided IT support as needed. Ensured efficient data management and system maintenance.

Record keeping Indexing IT Support Data Management Problem Solving Technical Support Network Management

Education

Degrees, certifications, and relevant coursework

Jomo Kenyatta University Of Agriculture And Technology

Bachelor of Science, Information Technology

2017 - 2022

Activities and societies: Gained practical experience through internships or projects related to information technology over time. Consistently achieved high academic performance, earning recognition for excellence in IT subjects.

Graduated with a Bachelor of Science in Information Technology, demonstrating a strong foundation in IT principles and practices. Led a successful capstone project during the Information Technology degree, showcasing project management and technical skills in developing a software Online Forex Trading solution for a local transportation business.