Open to opportunities

alice peter

@alicepeter

I deliver responsive customer service, client communication, and administrative support that keeps operations running smoothly.

Nigeria

Message

What I'm looking for

I'm looking for a customer service, client relations, operations, or administrative role where I can resolve client needs, maintain strong relationships, coordinate daily tasks, and support an organised, professional team.

I've supported guest relations and front-of-house communication at Club, Oriental Hotel, welcoming guests, resolving concerns, and helping daily operations run smoothly.

My work spans customer service, client communication, administration, and operations. I handle enquiries professionally, maintain accurate records, manage correspondence, and follow through on client needs.

At Benzel Consultants, I monitored task delivery, communicated project progress, managed client concerns, and coached team members. I was recognised as Most Dedicated Staff in March, June, and July 2023.

I've also prepared and proofread professional documents at Aleki & Associates and managed scheduling, files, emails, and phone calls at Alfie's Stores. I bring a calm, solutions-focused approach, strong attention to detail, and practical Microsoft Office and Google Workspace skills.

Experience

Work history, roles, and key accomplishments

Guest Relations Manager

Oriental Hotel

Jun 2026 - Jul 2026 (1 month)

Managed guest relations and front-of-house communication in a fast-paced hospitality environment. Welcomed guests, handled enquiries and concerns, and coordinated with team members to support smooth daily operations.

Customer Service Guest Relations Communication Skills Conflict Management Active Listening

Intern

Aleki & Associates

Jan 2024 - Dec 2024 (11 months)

Prepared contracts, letters, memos, and other professional documents under supervision. Conducted research and organized information to support legal and administrative processes.

Documentation Preparation Research Proofreading Drafting Attention To Detail

Supervisor

Benzel Consultants

Jan 2023 - Dec 2023 (11 months)

Ensured tasks were completed on time, within budget, and to required quality standards. Communicated project progress and managed client concerns to support positive working relationships.

Project Management Client Relations Coaching Mentorship Feedback

Secretary

Alfie's Stores

Jan 2022 - Dec 2022 (11 months)

Managed incoming and outgoing mail, emails, and other correspondence. Scheduled appointments, meetings, and events while maintaining organized files and records.

Correspondence Management Scheduling Administrative Support Documentation Preparation Record keeping